On July 8, the first delivery and installation standard Home E-commerce Delivery and Installation Service Specifications in the domestic home e-commerce industry was officially issued and implemented in Guangzhou, which was jointly prepared and issued by China Furniture & Decoration Chamber of Commerce with Jingdong(JD.COM) Logistics. Home e-commerce delivery and installation standard was introduced for the market information that the Chinese consumers cultivated a habit of purchasing the large home goods on the Internet.

As an important link of home e-commerce, the specification and standard for delivery and installation services had the blank all the time, which caused the large gap between the service level and the users’ demands, and even infringed the consumers’ legal rights and interests. Currently, product delivery quality, on-site professional installation and full link visibility have become the important factors influencing the users’ purchase on the e-commerce platforms, and have also been the complaint and reminder emphasis of home e-commerce, which severely restrict the e-commerce progress of the home enterprises.

Previously, the standards for home decoration in China paid more attention to the product standards, but the Specifications introduced this time specified the delivery and installation services of the home products.

(Source: JJGLE.COM)